The Laudspeaker Connector sends event data from PostHog to Laudspeaker, so it can be used to trigger immediate or time-delayed customer communications across multiple channels, including Slack and email.
Laudspeaker is an open source customer messaging service and an alternative to tools such as Braze or Customer.io.
Requirements
The Laudspeaker Connector requires either PostHog Cloud, or a self-hosted PostHog instance running version 1.30.0 or later.
Not running 1.30.0? Find out how to update your self-hosted PostHog deployment!
Installation
It is recommended to start by importing PostHog users into Laudspeaker via the event integration on Laudspeaker. More information on this is available in Laudspeaker's docs.
After configuring PostHog within Laudspeaker, you can install the Laudspeaker Connector in PostHog by following these steps...
- Log in to your PostHog instance
- Click 'Apps' on the left-hand tool bar
- Search for 'Laudspeaker'
- Select the app, press 'Install'
To configure the app, you must provide the app with your API for write-key. This can be found in the 'Settings' section of Laudspeaker and should be copied into the Laudspeaker Connector configuration in PostHog.
Finally, you must provide (in PostHog) [your_server's_url]/events/posthog for Lauspeaker URL (or, if using a Laudspeaker hosted plan, app.laudspeaker.com/events/posthog). When this is entered, enable the app in PostHog.
Other fields (email, phone number, custom) are optional and can be specified if you want to be able to message people from PostHog through those channels with Laudspeaker
FAQ
Is the source code for this app available?
PostHog is open-source and so are all apps on the platform. The source code for the Laudspeaker Connector is available on GitHub.
Who maintains this app?
This app is maintained by the community. If you have issues with the app not functioning as intended, please let us know!
What if I have feedback on this app?
We love feature requests and feedback! Please tell us what you think! to tell us what you think.
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What if my question isn't answered above?
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